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Security
Until you transfer to our secure server to confirm your order details, all operating procedure, for example using ADD buttons, viewing your shopping basket etc., is processed on your own computer through java scripting. We do not use cookies and have no way of knowing which pages you or any other individual visitors have viewed.
Information about you and the products you select is collected only after you have transferred to the secure server and only if you choose to complete the purchase by clicking the 'submit order' button.
Your security is protected by secure socket layer (SSL). This means that the data you transfer is encrypted and cannot be seen by others as it is transferred to the secure server. This protocal has been approved by the Internet Engineering Task Force (IETF) as a standard.
The information that we collected includes only those details required to process your order. These are the product/s you have chosen to buy, your name, address, telephone number (fax number if you choose to supply it) and payment card details. The information is stored on a secure server, is password protected, and is viewed through SSL by our mail order staff to collect the payment information. Once read, the order and your payment card information is deleted. The contents of our site are protected by password and cannot be interfered with.
Privacy
We promise not to abuse your privacy and will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the Which? Web Trader Code of Practice.
We collect information about you only to process your order and to fulfil our aim of giving you the best possible service we can.
We will not send e-mails to without your consent, or pass your e-mail address to any other trader or third party, unless it may be to help you to resolve a support enquiry or complaint.
We will give you ample opportunity to reject any marketing email from us in the future.
If you choose to place an order with us we will need to collect the following information from you:
your name
address
phone number
email address
credit/debit card details
We will not collect any other information from you.
Any information held by us will be accurate and up to date and you are welcome to contact us by e-mail to check the information that we hold about you. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Technology is used to identify the way in which visitors use our site, but this does not allow us to identify any individual visitor. We do not use "cookies" which would be stored on your browser.
If you wish to ask us about privacy or make any comments, please email us through our contact form.
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